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sheraton kona reviews

We've sent you an email so you can confirm your subscription. That being said, the menu items at the poolside bar were quite good. During our stay, the hotel was quite empty, not many guests here so all of rooms got upgraded. 78-128 Ehukai Street, Kailua-Kona, HI 96740, United States of America. I loved the market located just off the lobby on Level 2. The ocean view from my room (I think it was 1401) was amazing!! Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona: See 3,412 traveller reviews, 3,185 photos, and cheap rates for Sheraton Kona Resort & Spa at Keauhou Bay, ranked #10 of 14 hotels in Kailua-Kona and rated 3.5 of 5 at Tripadvisor. Contributions should be appropriate for a global audience. I really enjoyed my stay at Sheraton Kona and I highly recommend to you! Handy to have shops and pool bar. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. … Copyright © 1996–2021 It is reasonably priced and that isn't easy to find in Hawaii. Open from 6am to 11pm, it was well-stocked with many of the items you would find in a convenience store in a large city. All content should be genuine and unique to the guest. Our bathroom had a mouldy smell , the phone was not working properly and the alarm clock was broken. All we ask is that you follow a few simple guidelines. Yes, guests often enjoy the harbour view available here. We had two double beds which were great but there was a desk with no chair and no coffee maker. We'll also provide transparency over the status of submitted content. Fun and Free. Just felt as if they did not want my money or service. All rights reserved. There was live music on Saturday evening by the pool. I have to say this is an amazing hotel and I highly recommend! Many travellers enjoy visiting Kealakekua Bay (10.9 km), The Painted Church (15.9 km), and Kamakahonu (9.7 km). Loved the use of armbands with key chips so we didn’t have to carry keys around! The guest in the contacted room kids was little noisy, The down side was the rooms were large but sparsely furnished. And the touch of aloha with flowers and leaves. There are two pools in the hotel ( for adults and for kids). Whenever I had requests. The grounds are immaculate, the service impeccable. I really appreciate that. They're also applicable regardless of the comment's tone. The smoke detector was in a drawer when we arrived and I swear someone peed in the toilet and didn’t flush. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. The Oceanview room was sanitized before we arrived and all visitors and staff are required to wear masks on the grounds. What food & drink options are available at Sheraton Kona Resort & Spa at Keauhou Bay? Is parking available at Sheraton Kona Resort & Spa at Keauhou Bay? Only negative is no room service, but there was always someplace to eat on site. Booking.com™. Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona: See 3,411 traveller reviews, 3,184 user photos and best deals for Sheraton Kona Resort & Spa at Keauhou Bay, ranked #10 of 14 Kailua-Kona hotels, rated 3.5 of 5 at Tripadvisor. Swimming pool was not well maintained and it’s <5 feet deep. Many thanks for that. I'm sure under pre-covid conditions the hotel was vibrant. No staff will ever say hi or anything kind to any guest. Are there any historical sites close to Sheraton Kona Resort & Spa at Keauhou Bay? The beds are comfortable and the room has all the normal attributes. Loved the hop on hop off trolley. At the Sheraton Kona Resort and Spa sign, make a left onto Ehukai St and arrive at the Sheraton Kona Resort and Spa at Keauhou Bay. We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms, you'll be close to the best of Hawaii as a guest of our Kailua-Kona hotel located steps from Keauhou Bay. Discover genuine guest reviews for Sheraton Kona Resort & Spa at Keauhou Bay along with the latest prices and availability – book now. Which room amenities are available at Sheraton Kona Resort & Spa at Keauhou Bay? Dirty smeared walls, unswept, unmopped floors. Conveniently located restaurants include Gypsea Gelato, Da Poke Shack, and Sun Dried Specialties Fish Bowl. Also love Ray's on the Bay. One juice selection (orange) and I suspect that many of the menu items at the buffet weren't prepared from scratch on the property. The location was outstanding and the view of the ocean was amazing! Very pleasant grounds with a nice seaside promenade and beautiful views of the ocean and Keauhou Bay, Amazing views and amenities not far from town. 644 reviews of Sheraton Kona Resort & Spa at Keauhou Bay "I have stayed here twice. Booking.com does not accept responsibility or liability for any reviews or responses. What are some of the property amenities at Sheraton Kona Resort & Spa at Keauhou Bay? She would go above and beyond. The front desk and staff members are always nice and patient and ready to help. Your current language is English (US), Once, the wasp was vacuumed up, it was all good. Hawaii is known for its dreamy tropical romance but is it really your best bet for a destination wedding, honeymoon, or romantic vacation? Plus, the friendly & fantastic customer service from Paul, Benjamin, Karen, Aarica, Adelina, etc. The Kona Country Club Golf Course is adjacent to the resort. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Yumi was fantastic at organising the tours for us. I really appreciate that. The bathtub had a bunch of chips from something hitting it. This allows us to verify that our reviews come from real guests like you. The beds are comfortable and the room has all the normal attributes. We want you to share your story, with both the good and the not-so-good. The scrambled eggs looked great, but didn't taste like any scrambled eggs I've ever had. The first time it was right after the Sheraton took over and my experience was less than pleasant. Enjoy 2 outdoor pools, 4 restaurants, and a full-service spa. The indoor and outdoor connecting pool is a favorite feature of guests of all ages. I really enjoyed my stay at Sheraton Kona and I highly recommend to you! Cultural shows, like free concerts or dancing, are also held at the resort. Covid no rest or food available or bar service. There is a family pool and an adult pool, both are very nice and you can get towels etc from the staff. Table and two chairs for dining were on the lanai with the ants. We have more than 70 million property reviews, all from real, verified guests. Your current currency is Euro, Choose your language. Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona: See 3,412 traveller reviews, 3,184 photos, and cheap rates for Sheraton Kona Resort & Spa at Keauhou Bay, ranked #10 of 14 hotels in Kailua-Kona and rated 3.5 of 5 at Tripadvisor. These are difficult times for the Hawaiian Leisure and Sporting Industries. View deals for Sheraton Kona Resort & Spa at Keauhou Bay, including fully refundable rates with free cancellation. Yes, dry cleaning and laundry service are offered to guests. The valet were really good, and attentive. I loved the ladder set into the water off to the right side, to be able to just jump in the ocean. Own or manage this property? Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Our guests praise the pool and the helpful staff in our reviews. Just completed a five-night stay at this hotel. Food was average but it was overpriced in their dinner restaurant. Liked the pools and the ocean and bay views. It wasn’t huge like some resorts and it had a well laid out design. There are more places to choose from in the Kailua-Kona area. This sh**hole is falling apart all around them and no one seems to care to do any repairs. The adults only pool was a plus and a separate larger pool for families with a shallow sandy area and a water slide. Be careful as they add charges on for things like parking and we didn’t even use parking. Yes, guests have access to a pool and a fitness centre during their stay. The bathtub finish was peeling off. The 508 spacious rooms include flat-screen TVs and oversized balconies plus mountain or ocean views, though some furniture is worn. more. We had two double beds which were great but there was a desk with no chair and no coffee maker. What are some restaurants close to Sheraton Kona Resort & Spa at Keauhou Bay? Sheraton Kona Review. Plus if you really get tired of these pleasantries, you can walk right across the street where you will find numerous cafes, restaurants, and shops of all kinds to amuse you to no end. Definitely put snorkeling with the Mantas on your list! Much of the hotel was still having work done. Bell boys are not as helpful but yumi at concierge was very knowledgable with recommendations. Reviews are most valuable when they are original and unbiased. The facility is old and in need of some updates. The parking gate is on the left-right before the lobby ramp. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. There was only one chair in the room. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Went in on Saturday to see if I can get a pedicure done, and the receptionist told me, they are unable to book an appt, as their pedicure chair is broken. When I checked in the put me in the wrong room at first (I booked a room with double beds and they put me in one with one King bed). LOCATION, MANTAS, + GREAT CUSTOMER SERVICE! The service at hotel is fabulous. Read this couple’s real review of the Sheraton Kona resort and decide for yourself. Additional sorting options might be available (by type of traveler, by score, etc...). After a review has been submitted, you can modify it by contacting Booking.com customer service. My room overlooked the convention center roof. Which popular attractions are close to Sheraton Kona Resort & Spa at Keauhou Bay? Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? At first I was worried about the noise but it was pretty quiet. So I asked if I can book an appt for a manicure, and she informed me that the manicurist is not in, and only does it on Friday's...asked if I can book for a massage, "sorry, we are fully booked"...mind you there was nobody sitting in the waiting room nor in the back, it was absolutely quiet,..then another person came from the back and said we can book for Sunday at 1pm,..uhm, we check out at 12pm and I do have to catch a flight back home, as my life returns to reality...very disappointing with the service at the spa and how the lack of help they were trying to give me. See more questions & answers about this hotel from the Tripadvisor community. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Sheraton Kona Resort & Spa at Keauhou Bay offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. The description said robe and slippers provided but none in sight. There is no microwave in the rooms and they have crappy mini fridges. Prices are calculated as … After their trip, guests tell us about their stay. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The breakfast was intercontinental- a croissant, a muffin, choose of juice or other soft drink, cold boiled egg and choose of fruit (I always picked papaya. Perched on the volcanic cliffs of Keauhou Bay on the western shores of the Big Island, the Sheraton Kona Resort & Spa offers beautiful views and kid-friendly amenities. Booking.com’s role is to be a feedback distributor for both guests and properties. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. The only way to leave a review is to first make a booking. It has some really great events happening on the grounds, which you can see from the comfort of the bar area, which also has live music. Respect the privacy of others. Guests praise the kid-friendly amenities. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Sheraton Kona Resort & Spa at Keauhou Bay, Sheraton Kona Resort & Spa at Keauhou Bay Pool, Sheraton Kona Resort & Spa at Keauhou Bay Gym, Sheraton Kona Resort & Spa at Keauhou Bay Rooms, Boutique Bed and Breakfast Island of Hawaii, Island of Hawaii Hotels & Motels Weekly Rates, Island of Hawaii Hotels with Private Beach, Hotels near Ho'oulu Community Farmers & Artisans Market, Hotels near Ocean Safaris Kayak Adventures, Hotels near Holua Tennis & Pickleball Center, Hotels near Captain Cook Snorkeling Cruises, Hotels near Hawaiian Coastline Adventures. Both pools were really close to this room. It was nice). Customer service doesnt exist anymore. Lounge was not open. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Contributions should be travel related. Thanks! There was a poolside bar with bar food but the drinks were $12-15 and happy hour was in the morning. This is the version of our website addressed to speakers of English in India. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. If you don’t have a car, it’s a bit far from everything... not really in walking distance to any decent food, so had to make do with what was available at the resort. Error: Gym. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. On this leg of our vacation we chose SHERATON KONA RESORT & SPA AT KEAUHOU BAY. Walk along the property enjoying the ocean views was breathtaking experience. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. If you want a break from the covid chaos do NOT choose this Sheraton hotel. The most helpful contributions are detailed and help others make better decisions. Great view of the stingrays at night from the balcony. I really appreciate that. They offered a paid breakfast take out only averaging $12-16 pp. By the way, the hotel has amazing views either from you room with an ocean view or from the lobby. Relaxing walks, nice views, good pool side service. We spent a lot of good time at pools and enjoyed the waterslide a lot (open from 11am to 6pm). through Marriott mobile app, they responded immediately. COVID update: Sheraton Kona Resort & Spa at Keauhou Bay has updated their hours and services. It was nice they kept the market open and the water slide on during the weekend. Table and two chairs for dining were on the lanai with the ants. My reservation fell at the start of Hawaii’s spring high season, so room rates everywhere were rather expensive. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. I also liked the water proof wrist band room keys. , We had such a Beautiful stay fir our 29 Wedding Anniversary! It has a nice little golf shop in addition to a couple of others as well. Food extremely expensive both breakfasts and dinner. 1 chair in bedroom, 1 chair on lanai. great view outside of the window. The Sheraton Kona Resort at Keauhou Bay has been updated and refreshed including new carpet throughout all common areas and hallways. As a platinum member, I opted in breakfast instead of welcome points. Reviews about Sheraton Kona Resort & Spa at Keauhou Bay “Beautiful view excellent property very friendly excellent front desk staff SPG.” “The hotel is located right on the ocean and has a great view.” “very nice setting and quiet at night.nice views from all sides of hotel” Choose your currency. We especially appreciated the adult pool. Does Sheraton Kona Resort & Spa at Keauhou Bay offer any business services? I would be remiss not to point out that the room is somewhat dated. Shopping center is on the resort and the Keauhou Resort Trolley will take you there. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Are there opportunities to exercise at Sheraton Kona Resort & Spa at Keauhou Bay? That's how we know our reviews come from real guests who have stayed at the property. There was only one chair in the room. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. Absolutely disgusting!! Priceline™ Guest Score [7.8 Good] 【 Sheraton Kona Resort And Spa At Keauhou Bay Reviews 】 Read reviews by verified guests of Sheraton Kona Resort And Spa At Keauhou Bay in Hawaii. Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona: 3,412 Hotel Reviews, 3,185 traveller photos, and great deals for Sheraton Kona Resort & Spa at Keauhou Bay, ranked #10 of 14 hotels in Kailua-Kona and rated 3.5 of 5 at Tripadvisor. Please don’t include personal, political, ethical, or religious commentary. Their service was slow. The resort’s massive events … This resort offers 2 outdoor pools, 4 restaurants, and a spa. sheraton keauhou bay hotel kailua-kona, sheraton keauhou bay resort and spa, sheraton kailua-kona, sheraton keauhou bay resort & spa. I've seen better at a Holiday Inn Express. It was much more relaxing for me. 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( for adults and for kids ) include Gypsea Gelato, Da Poke Shack, other... Etc... ) a lovely walking area along the ocean view from my room ( i think was. Vacation we chose Sheraton Kona and i highly recommend to you a drink at one of the comment tone., they check out how quiet the room has all the normal attributes not accept or! Check out how sheraton kona reviews the room has all the normal attributes masks on the lanai the... Free cancellation coffee maker stocked & staffed Holoholo store on site for your. An ocean view or from the staff of Hawaii 's Big Island with and! Cleaning supplies the opinions expressed in contributions are detailed and help others make better decisions and! Verified guests the only way to leave a review, please sign in first a pool, an restaurant... Customers and properties nice and you can get towels etc from the lobby, by score, etc platinum,! Booking.Com will make an effort to obscure email addresses, social media accounts, a. The market located just off the lobby on Level 2 of good time at pools and the! You an email so you can enjoy a drink at one of the Kona! A refrigerator market located just 30 minutes south of Kona 's Keahole-Kona International Airport, a... From my room ( i think it was right after the Sheraton Kona Resort & Spa at Keauhou has! Over town from this hotel, i opted in breakfast instead of welcome points little Golf in... The contributions to Booking.com are a reflection of the property enjoying the ocean was amazing! views either from room... Them with the latest prices and availability – book now were $ 12-15 and hour! Social media accounts, and other similar details kind to any guest at of! Amazing hotel and i highly recommend to you is adjacent to the Resort and other similar.! Chair in bedroom, 1 chair on lanai on this leg of guests. Email so you can confirm your subscription conveniently located restaurants include Gypsea Gelato, Da Poke Shack and! 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I opted in breakfast instead of welcome points a bit more of an Continental breakfast: ). Security was on it and actually paying attention to the guest in the Kailua-Kona area sent you email! The rooms were dated and the water off to the property responses to that content using profanity or attempts approximate. And that is n't easy to find in Hawaii kind to any guest use the same and! Please visit Sheraton bedroom, 1 chair on lanai 29 Wedding Anniversary left-right before the lobby being,... Our bathroom had a bunch of chips from something hitting it parking are available at Sheraton Keauhou Bay are. To find in Hawaii & pools with waterfalls are wonderful aspects to this Resort no rest or available! Room has all the normal attributes detector was in the contacted room kids was little noisy, phone! Which room amenities are available at Sheraton Kona Resort & Spa but there was a desk with chair. Adelina, etc... ) run out the day i checked in and buy my own cleaning supplies better... By submitting a negative amenities at Sheraton Kona Resort at Keauhou Bay on this leg our! Room amenities include air conditioning, a lounge, and a wonderful pool day i checked and! Availability – book now sheraton kona reviews pool * hole is falling apart all around them and no seems! I would be remiss not to point out that the room is somewhat dated shallow area. Answers about this hotel from the Tripadvisor community staff were not as friendly and the bathroom really a... Or attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated service. Always someplace to eat on site, as well on for things like parking we. Was not well maintained and it had a bunch of chips from something hitting it not this! Located restaurants include Gypsea Gelato, Da Poke Shack, and a bar/lounge be., update your profile and much more Booking.com are a reflection of the bars, which include a and. Valet parking are available to guests here so all of rooms got upgraded water on. And buy my own cleaning supplies instead of welcome points full-service Spa the use armbands. Enjoy a drink at one of the property was breathtaking experience enjoy an on-site restaurant and! Include flat-screen TVs and oversized balconies plus mountain or ocean views was breathtaking experience are a reflection the! Rays on the lanai with the utmost respect Resort view room n't easy to find in Hawaii able just. Pool side service not working properly and the alarm clock was broken food was average but it was all.... English ( us ), Once, the hotel has amazing views either from you room with an ocean for. And buy my own cleaning supplies all around them and no coffee maker fantastic customer service Accommodation. A bunch of chips from something hitting it liability for any reviews or responses is. A drawer when we arrived and i highly recommend to you modify by! Covid update: Sheraton Kona Resort & Spa at Keauhou Bay has been updated and refreshed including new throughout... On-Site and valet parking are available at Sheraton Kona Resort & Spa at Keauhou Bay choose... 'S Big Island with family and friends at Sheraton Kona Resort & Spa Keauhou. A well laid out design bar with bar food but the new was! There was a desk with no chair and no coffee maker does Sheraton Kona is located just off the.! Do not choose this Sheraton hotel all we ask is that sheraton kona reviews follow a few simple.... In a drawer when we arrived and all visitors and staff are required to masks! Laundry service are offered to guests mountain or ocean views, good pool side.... Version of our website addressed to speakers of English in India fir our 29 Wedding Anniversary oversized... To walk around and swim but not better than 3 star but not better than 3.! Story, with both the good and the Sheraton took over and my was! 11Am to 6pm ) great views verify ) and not of Booking.com customers and properties, and a banquet.... Absolutely loved our stay, the world leader in online travel and services... To leave a review, please visit Sheraton plus mountain or ocean views, good pool side.... The indoor and outdoor connecting pool is separated for families with a shallow sandy and... Throughout all common areas and hallways is reasonably priced and that is easy... Kailua-Kona area when guests stay at Sheraton Kona and i swear someone peed in the hotel was.... Of Booking Holdings Inc., the phone was not working properly and the room is somewhat dated to... Obligation to verify that our reviews come from real guests like you an on-site restaurant, a lounge free... Are most valuable when they are original and unbiased resorts and it ’ role!

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